Customer Care Rep

1 week ago

Gurugram Haryana, India NCR Atleos Full time

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Job Role - Responsible for SBI ES System project, Coordinating for ES footage requests from Bank / Recon team for settlement of customer dispute.
Impact - Backfill is requested for SBI ES System project & if not hired, there will be delay in sharing customer dispute related footages to Bank / Recon team, which will result in TXN amount plus penalty, possible revenue loss of $ 180 K Annual. Consolidation opportunities reviewed but not achievable

Standard (business to provide)

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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