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Front Office

2 weeks ago

Bengaluru Karnataka, India Tumble gym Full time

**Job Description: Front Office & Sales Executive**

**Location**: Whitefield, Hennur, Harlur Road, Yelahanka, Electronic City, carmelaram **Reports to**: Operational Head

**Work Hours**: 10AM - 7 PM

**Role Overview**:
We are looking for a dynamic individual to join our team at Tumble Gym as a **Front Office & Sales Executive**. This role requires a multi-skilled professional who can efficiently manage front office operations while driving membership sales and customer engagement. You will be the face of Tumble Gym, ensuring a welcoming experience for parents and kids, while also achieving sales targets through strategic client communication.

**Key ResponsibilitiesFront Office Management**
- Greet and assist parents, kids, and visitors with professionalism and warmth.
- Maintain records of attendance, registrations, and payments accurately.
- Manage day-to-day operational tasks, including coordinating with trainers and ensuring the facility is tidy and organized.
- Resolve customer queries and escalate issues to the management as needed.

**Sales & Customer Engagement**
- Proactively promote Tumble Gym’s programs, workshops, and memberships to new and existing clients.
- Identify customer needs and recommend the best course or membership options.
- Follow up with potential leads and close sales effectively.
- Maintain a strong customer relationship by addressing their feedback and offering tailored solutions.
- Collaborate with the marketing team for promotional activities and events to drive enrollments.
- Prepare weekly and monthly sales reports and contribute to sales strategy planning.

**Skills & QualificationsRequired**:

- Bachelor’s degree in Business Administration, Marketing, or a related field (preferred but not mandatory).
- 0-2 years of experience in front office management, sales, or customer service roles.
- Excellent communication and interpersonal skills.
- Strong multitasking abilities and attention to detail.
- Proficiency in MS Office tools and basic CRM systems.

**Preferred**:

- Experience in the fitness or kids’ activities industry is a plus.
- Ability to work in a fast-paced environment and manage priorities effectively.
- Passion for engaging with children and families.

**What We Offer**
- Competitive salary with performance-based incentives.
- A fun and vibrant work environment.
- Opportunities for growth and professional development.
- Access to Tumble Gym facilities and events.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Paid time off

Compensation Package:

- Performance bonus
- Yearly bonus

Schedule:

- Day shift
- Morning shift
- Weekend availability

**Experience**:

- total work: 1 year (preferred)

Work Location: In person