Customer Success Intern

3 days ago

Hyderabad District Telangana, India Ogni Esco Private Limited Full time

About Innvendt:
Innvendt is at the forefront of digitizing the electrical infrastructure, transforming how

businesses manage their electrical operations with intelligent solutions. Our core focus lies

in infusing existing electrical systems with sensors and software to provide real-time

monitoring, workflow digitization, and enhanced safety measures. We partner with global

Fortune 500 & Forbes 2000 companies in sectors like Oil & Gas, Minerals, Energy, Pharma

& Telecom, driving innovation and efficiency in the industry.

More here: Innvendt Insights | Digitizing Infrastructure

Job Description: Customer Succes & Digital Presence Intern

Overview: As a: Customer Success & Digital Presence Intern As a Customer Success

Intern, you will play a key role in supporting our customer success efforts by working closely

with our CS Team, your focus will be on fostering relationships with both new and existing

customers while contributing to the overall success of our organization. Dive into

conversations about the transformative potential of IoT (Internet of Things) across

productivity enhancement, workplace safety, predictive maintenance, asset management,

and regulatory compliance.

**Responsibilities**:

- Prepare detailed use case documentation to outline customer requirements and

expectations.
- Assist in Onboarding Process
- Customer Follow Ups
- Maintain accurate records of customer interactions and inquiries. Assist in the

preparation of reports and presentations highlighting key metrics and trends.
- Document customer feedback to identify areas for improvement and relay insights

to relevant teams.
- Attend and Observe Client Meetings

**Requirements**:

- Excellent communication skills, both written and verbal.
- Proficient in report writing.
- Familiarity with design tools such as Figma and the Adobe Creative Suite.
- Basic video and audio editing skills.
- Knowledge of Canva
- Enthusiasm for learning and a proactive attitude towards problem-solving.

**Job Type**: Internship

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Monday to Friday
- Morning shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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