Customer Success
17 hours ago
**About Keka**
Keka has been a silent revolution in the making since our launch 6 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 4000 businesses across India and the world. Today we are India’s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero advertising spend and pure customer love. We are an organization built by our employees. The passion and the extreme ownership that our people bring to the table are contagious. We don’t hide and we aren’t afraid to ask for help. When we fail, we learn, adapt, and do better in the future. This open culture encourages our people to innovate, regardless of their function and across departmental boundaries.
We’re looking for a motivated and enthusiastic Customer Success Intern to join our dynamic team and help us enhance our customer engagement strategies.
**Position Overview**:As a Customer Success Intern, you will play a crucial role in supporting our Customer Success team. You will assist in various projects, focusing on improving customer satisfaction and retention. This internship will provide you with valuable hands-on experience in customer success strategies, data analysis, and communication skills.
**Duration**: 6 Months (with potential for conversion based on performance)
**Key Responsibilities**:
- Assist in onboarding new customers and ensuring a smooth transition.
- Monitor customer engagement and satisfaction levels through analytics tools.
- Help analyze customer feedback and data to identify trends and areas for improvement.
- Support the development of customer success resources and documentation.
- Communicate effectively with customers to address inquiries and provide updates.
- Collaborate with cross-functional teams to enhance the customer experience.
- Participate in regular team meetings and contribute ideas for improvement.
**Qualifications**:
- Currently pursuing a Bachelor's degree in Technology (B.Tech) or related field
- Strong analytical skills with the ability to interpret data and generate insights.
- Excellent communication skills, both written and verbal.
- Ability to work independently and collaboratively in a team environment.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with CRM tools is a plus.
-
Customer Success Associate
2 weeks ago
Hyderabad, Telangana, India Centotech Services Pvt Ltd Full time**Job description**: **We are hiring : Customer Success Associate** The **Customer Success Team** plays a pivotal role in driving customer satisfaction, retention, and business growth. Acting as a strategic liaison between the company and its clients, this team ensures a seamless experience, maximizes product adoption, and fosters long-term success through...
-
Customer Success Manager
5 days ago
Hyderabad, Telangana, India Innovapptive Full timeCustomer Success Manager Location Hyderabad India Employment Type Full-Time Salaried Compensation Base Salary Bonus Medical About Us At Innovapptive we are bringing the industrial front-line worker back-office and assets together Our platform is the only patented and Code-Free connected worker platform for SAP and IBM Maximo and is disrupting and digitizing...
-
Customer Success Executive
6 days ago
Hyderabad, Telangana, India Edwisely Full timeCustomer Success Executive (Centre of Excellence) **Location**: Hyderabad/Chennai The Customer Success Executive (CSE) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to...
-
Customer Success Executive
5 days ago
Hyderabad, Telangana, India Zithara.AI Full time**Job Title: Customer Success Executive** **Location: Hyderabad** **Job Type: Full-Time** **Salary: 5 LPA** **About the Role**: **We are seeking a highly motivated and customer-focused Customer Success Executive to join our team. This role is pivotal in ensuring customer satisfaction, retention, and success by providing exceptional support, onboarding, and...
-
Customer Success Executive
6 days ago
Hyderabad, Telangana, India Edwisely Full time**Customer Success Executive (Centre of Excellence)** **Location**:Hyderabad/Chennai The Customer Success Executive (CSE) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well...
-
Customer Success Associate
1 week ago
Hyderabad, Telangana, India IOT Research Labs Full timeSafety Connect is a growing company in the domain of field force and road safety. - We are looking for a driven, patient, and passionate problem solver to join our team. In this role, you will be responsible for training and onboarding new customers and managing customer relationships throughout their entire life cycle. We’re looking for superior people...
-
Customer Success Executive
6 days ago
Hyderabad, Telangana, India Doveriye Full time**Job Title**: Customer Success Executive **Experience Required**: 1+ years **Location**: Hyderabad (On-Site) **Languages**:Hindi, English is preferred. **About the Role**: **Key Responsibilities**: - Act as the primary point of contact for assigned customers post-sales. - Develop a deep understanding of customer needs and objectives. - Onboard new...
-
Customer Success
2 weeks ago
Hyderabad, Telangana, India Keka Full timeAbout the Company Keka has been a silent revolution in the making since our launch six years ago Our steadfast focus on building an employee-centric HR platform has been well received by more than 8 500 businesses across India and the world Today we are India s 1 HR Payroll platform in our segment - all achieved with zero advertising spend and powered purely...
-
Customer Success Executive
6 days ago
Hyderabad, Telangana, India SmartWinnr, Hyderabad Full time**About SmartWinnr** SmartWinnr is a leading global platform that uses gamification to enhance knowledge management and performance optimization for distributed sales teams. The platform serves Fortune 500 clients including Boston Scientific, Johnson & Johnson, and AstraZeneca, along with other major companies such as Abbott, Medtronic, HDFC Life, SBI Life,...
-
Customer Success Executive
2 weeks ago
Hyderabad, Telangana, India Netrin Sports Technologies Pvt. Ltd. Full timefor**Role Overview** As a customer success executive, you shall be accountable for customer success and retention. You will be the critical bridge between our users and their health transformation journey. You will play a pivotal role in driving user engagement, retention, and success by providing personalized support, motivation, and strategic guidance to...