Customer Care Executive

18 hours ago


Alipur Delhi Delhi, India Frammer Ai Full time

Understanding customer needs and providing appropriate solutions and attention
- Communicating with customers about their experiences with a product or service
- Providing information about products and services, taking orders, and addressing customer complaints
- Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Escalating unresolved issues to the designated internal teams for further investigation

**Job Types**: Full-time, Permanent

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person



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