Customer Service Import

13 hours ago


Noida Uttar Pradesh, India Busisol Sourcing Full time

**we are hiring for customer service import..we have need experience of customer service 8 to 12 years in shipping Industry**
- Transshipment and Rail out of Containers to Delhi NCR
- Integrated Logistics / Group companies’ promotion of ICDs
- Internal office coordination with multiple departments
- Lesioning with Trade desk & direct GVA queries through trade desk
- Handling and Supervision of overall Import Activities - Sales & Marketing
- Lead, mentor, and manage a team of sales and customer service professionals.

Set performance goals, provide regular feedback, and conduct performance evaluations.
- Develop and maintain strong relationships with key clients and stakeholders.

Negotiate contracts and pricing with customers to maximize profitability
- Plan and oversee marketing campaigns to promote the company’s services.

Conduct market research to understand customer needs and preferences.
- Oversee additional portfolios related to integrated logistics.

Ensure seamless coordination between different logistics functions to optimize service delivery and utilizing ICD and TRUCKING.
- Prepare and present regular sales and marketing reports to senior management.

Analyze sales data and market trends to make informed business decisions

**Job Types**: Full-time, Permanent

Pay: ₹50,000.00 - ₹80,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- Bachelor's (required)

**Experience**:

- customer service import in shipping industry: 10 years (required)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person


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