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Customer Relation Exicutive

3 weeks ago

Kollam, India SS HYUNDAI,KOTTARAKKARA Full time

Job Summary:
Key Responsibilities:

- Outbound Calls: Make outbound calls to customers and potential customers to promote automotive products and services.
- Lead Generation: Generate leads and follow up on existing leads to convert them into sales.
- Customer Relationship Building: Build and maintain relationships with customers, addressing their queries and concerns.
- Product Knowledge: Develop and maintain knowledge of automotive products and services to effectively communicate with customers.
- Data Management: Update customer information and lead data in CRM software.
- Sales Targets: Meet sales targets and performance metrics.

**Requirements**:

- Communication Skills: Excellent verbal and written communication skills.
- Customer Service Skills: Strong customer service skills, with a focus on building relationships and resolving issues.
- Product Knowledge: Basic understanding of automotive products and services.
- Technical Skills: Familiarity with CRM software and other telecalling tools.

**Job Types**: Full-time, Fresher

Pay: ₹9,370.43 - ₹15,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

**Language**:

- English (preferred)

Work Location: In person