Telly Caller

2 weeks ago

Surat Gujarat, India Labour Wale And Co. Full time

**Making Outbound Calls**: Tele callers are responsible for reaching out to potential clients or existing customers through calls to promote products, services, or share information.
- **Handling Inbound Calls**: Answering calls from customers, providing information, resolving queries, and addressing concerns.
- **Lead Generation**: Identifying and qualifying potential leads or prospects for the sales team to follow up on.
- **Product/Service Promotion**: Informing customers about new or existing products/services, and persuading them to make a purchase or take a desired action.
- **Data Entry and CRM Maintenance**: Recording customer details, interactions, and updating customer databases (CRM systems) accurately.
- **Providing Customer Support**: Offering assistance to customers regarding any issues, complaints, or queries they might have.
- **Follow-ups**: Conducting follow-up calls to ensure customer satisfaction, remind about offers, or follow up on pending sales.
- **Achieving Sales Targets**: Meeting sales quotas or performance targets set by the company, such as call volumes, conversions, or revenue generation.
- **Feedback Collection**: Gathering customer feedback on services or products to improve offerings or understand customer sentiment.
- **Maintaining Call Quality**: Ensuring professionalism, clarity, and a positive attitude during all calls to provide a good customer experience.
- **Reporting**: Providing regular reports on call outcomes, customer feedback, and sales performance to managers.

*

Pay: ₹8,086.00 - ₹20,486.39 per month

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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