Telesales Executive

**Job Title - Telesales Executive**

(Multiple Openings, early joiners will be preferred)

Work Location: US Complex, Adjacent to Jasola Apollo Metro Station, Mathura Road New Delhi-110076

**Background of the Role**:
As a Telesales Executive at Infinity Assurance, you will be responsible for selling our **Extended Warranty, Device Protection Plans, Service Contracts / AMCs and similar services for Mobile Phones, Home Appliances, Consumer Electronics, Kitchen Appliances, Personal Gadgets, Office automation** products.

This role requires you to understand customer needs, effectively communicate the value of our services, and convert leads into sales. Your focus will be on building trust, handling queries, and achieving sales targets in a customer-first environment.

You must possess excellent communication skills, a customer-centric approach, and the ability to meet sales targets.

This is purely a Sales Target driven role and you must be extremely smart in selling similar services.

**Key Responsibilities**:

- **Presenting Our Products and Services**:Make outbound calls to prospective and existing customers and clearly explain the features and benefits of the company’s _**Extended Warranty, Device Protection Plans, Service Contracts / AMCs and similar services for Mobile Phones, Home Appliances, Consumer Electronics, Kitchen Appliances, Personal Gadgets, Office automation products etc. to end customers**_
- **Troubleshooting Issues**: Helping customers to resolve any inconveniences they may be experiencing post sales
- **Providing Excellent Customer Service**: Maintaining a polite and customer-focused attitude, ensuring positive interactions.
- **Use of CRM and Other Tools**:Maintain accurate and up-to-date records of customer interactions and conversions using CRM / MS office tools.
- **Reports**:Achieve assigned monthly and quarterly sales targets while supporting the overall team performance.
- You must have a minimum of 2 years of experience in selling Extended Warranty, Device Protection Plans, Service Contracts / AMCs, Insurance Products and similar services to end customers
- You must be a Telesales / telemarketing professional with proven sales numbers
- You must have Excellent verbal and written communication skills in English, Hindi and preferably also in regional languages.
- You must have worked in a dynamic, target-driven environment with high call volumes in a small set-up.
- Strong persuasion, negotiation, and customer engagement skills are a must
- You must have an extreme focus on numbers, calculations with working knowledge on excel
- Familiarity with CRM systems or call center software is desired.

**Qualifications and Experience**:

- Graduates from all academic backgrounds can apply.
- _Excellent negotiation skills with the ability to influence and close sales orders effectively_
- Strong proficiency in Microsoft Excel with the ability to perform accurate calculations
- Self-motivated, target-driven, and adaptable to a fast-paced environment.
- _**Prior experience in insurance, warranty services, or consumer electronics is preferred.**_

**Important Notes**:

- This is Full time and 100% work from office only (Mon-Sat; 6 Days a week) based in South Delhi.
- Should have worked in small teams with multi-skilled resources
- We want you to join early...
- Competitive salary with performance-based incentives

**About us**:
We specialize in Warranty Service Administration, Extended Warranty, Accidental Damage Protection and various other service products for wide range of Mobile Phones, Home Appliances, Consumer Electronics, AV Solutions, Classroom / Conference-room Solutions, Kitchen Appliances, IT, Office automation, Personal Gadgets etc.

Incorporated in January 2014; as a debt-free, operationally profitable with positive net retained earnings, we have grown rapidly. Going forward, we are looking to grow multi-fold with newer areas of business expansion.

Pay: ₹220,000.00 - ₹360,000.00 per year

**Benefits**:

- Leave encashment
- Provident Fund

Application Question(s):

- How many days is your notice period?
- How many years of experience do you have in Telesales, specifically selling extended warranty plans for consumer electronics or home appliance products?
- How many years of work experience do you have with Microsoft Excel?
- What's your monthly take home salary?
- What's your current location? please share location pin

Application Deadline: 11/08/2025
Expected Start Date: 08/09/2025