Am

7 days ago

Hyderabad Telangana, India Genpact Full time

_Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._

**_ _**

**_ _**

**_ _**
- Responsibilities_

**_ _**
- _Understanding of TA process, recruiting action items and business process in Workday (or replacement tool)_
- _Manage employee referrals program._
- _Manage agency sourcing._
- _Support offer / hire process if applicable for the country requirements or in special causes_
- _Use ServiceNow (or any other case management tool) to manage incoming requests and review/audit responses generated by the team._
- _Monitor workload and performance targets._
- _Provide data related to Supplier team’s performance and volumes to build HR service delivery dashboards._
- _Address and solve any performance/ process issue across the area of responsibility._
- _Coordinate activities aimed at estimating team’s workload and workforce needs._
- _Participate in activities/initiatives pointed out by the upper Management._
- _Overall, proactive team management and coaching_
- _Drive and support initiatives from quality area, leading improvements, providing trainings._
- _Follow quality requirements & act in compliance to local laws & regulations_
- Qualifications we seek in you_

**_ _**
- _Any Graduate / Postgraduate_
- _Excellent soft skills to deal with the sensitive employee grievances or relations_
- _Excellent verbal, written, presentation and interpersonal skills in English_
- Preferred qualifications_
- _PGDBM / Relevant certification in HR will be preferred._
- _Experience in Workday & ServiceNow_
- _Green belt/ Lean Six sigma certified would be preferred._
- _Relevant experience in North America HRO domain_
- _Excellent soft skills to deal with the sensitive employee grievances or relations._
- _Excellent verbal, written, presentation and interpersonal skills in English._

**_ _**

**_
Job_**_Assistant Manager_

**_ Primary Location_**_India-Hyderabad_

**_ Schedule_**_Full-time_

**_ Education Level_**_Master's / Equivalent_

**_ Job Posting_**_Dec 23, 2024, 11:04:42 PM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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