CRM Executive(Nashik)

2 days ago

Govind Nagar Nashik Maharashtra, India MilesWeb Internet Services Pvt Ltd Full time

**Customer Relationship Management (CRM) Executive is responsible for taking care of a company's customers.**

Customer Relationship Management.

Handling Customer Query regarding the product.

Coordinating with clients from the time of allotment to possession.

Ensuring timely execution of agreement to sell & allotments. **Handling Transfers, Addition & Deletion of applicant name.**

To achieve maximum Customer Satisfaction, handling customer grievances, maintaining long term relationship.

Responsible for sending demands and reminders to the customers, collection of dues, monitoring the outstanding & meeting collection targets. Responsible for responding to all customer communication (written and calls) etc.

Able to handle the entire CRM process. (from post sales to handling over)

Ensure Customer delight & experience at all levels of Customer Interfaces

Build custom segments and journeys to improve retention across segments; Build custom journeys for activation of users using CRM channels

Developing and nurturing relationship with new and existing clients.

Providing best possible solution to customer..

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Rotational shift

Work Location: In person

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