Process Associate

5 days ago

Noida Uttar Pradesh, India Genpact Full time

**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and **expertise** in data, technology, and **AI**.**

***

**In this role you are expected to be an independent worker that **demonstrates** ownership of responsibilities, self-reliance, resourcefulness, and a proactive approach to perform efficient and **accurate** post audits of closed and written off deductions, **identifying** opportunities for recovery of invalid deductions, which will contribute to the organization’s revenue growth**. **You will work closely with your supervisor and independently to perform root cause analysis and share documented findings.**

**Responsibilities**

**Extract documentation for deductions including backup, remittances, proof of deliveries, and other required items.**

**Identify** and convert new recovery opportunities through historical customer behaviors on invalid deductions following SOPs, deduction reason coding, and trends.**

**Leverage **appropriate advanced** and sophisticated methods and approaches to cleanse, synthesize, **visualize,** and investigate data as **appropriate to** deliver analytical recommendations aligned with the business **need.**

**Engage supervisor and client as **required** to resolve complex issues.**

**Special projects as needed.**

**Minimum Qualifications**

**B Tech or Graduate/ Post Graduate degree in Accounting, Finance, Economics, or similar field.**

**R**elevant years of **experience in Order to Cash and AR **domain.** Must** be self-reliant, resourceful, and proactive in approaching tasks.**

**Strong analytical skills and ability to work with complex data.**

**Excellent attention to detail and problem-solving abilities.**

**Required Skills**:
**Good** interpersonal skills, with the ability to be both collaborative and inclusive within a team environment.**

**Good** communication** skills with ability to express ideas and recommendations clearly and succinctly.**

**Knowledge of** Microsoft Office - Excel, PowerPoint, and Word.**

**Ability to multi-task and prioritize items with specific time constraints.**

**Ability to adapt to **business**' changing needs.**

**Client focused mindset with proven ability to respond quickly to internal and external client requests.**

**Desirable Skills**:
**Proficient in ERP systems (SAP)**

**Pricing & Promotions**:
**Supply Chain**:
**Attitude and Aptitude**:
**Exhibits adaptability, integrity, respect, and teamwork.**

**Proactive, detail oriented, approaches work with a commitment to quality, and **problem-solving** skills.**

***

**_Job_**_Process Associate_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Sep 19, 2024, 1:08:38 PM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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