Medical Transcription/medical Scribing

Quality Document Specialist (QDS):

- A Virtual Medical Scribe, or Quality Documentation Specialist (QDS), works asynchronous with a
- physician and their care team to complete documentation of clinic visits. Specialists support
- healthcare providers and their patients by using an emerging technology platform to complete
- confidential medical documentation summaries of patient encounters. QDS Agents save time for
- providers by delivering accurate documentation within hours of patient visits. Documentation
- includes patient histories, exams, radiographic findings, assessments, and treatment plans.
- Specialists make healthcare functional and efficient by allowing providers to keep their focus on their
- patients.
- to include anatomy and treatment modalities and strive for continual learning and improvement.
- technologies evolve. Training will be provided through our Quality Documentation Specialist training
- program.
- Responsibilities
Provide documentation coverage for a set of healthcare providers, which involves listening to audio
- recordings of patient clinic visits and leveraging technology to summarize medical facts in
- professional clinical reports (History of Present Illness, Physical Exam, Results, Assessment & Plan).
Achieve proficiency in navigating EHRs and enter clinical reports and data directly into customer
- EHRs, adhering to specific clinic guidelines and workflows.
Maintain a high-quality standard and adhere to account-specific documentation which delineates
- documentation requirements for our customers.
Collaborate with managers on feedback from providers and successfully resolve issues.
- Required Qualifications/Experience
Experience required in a medical office, clinical or healthcare documentation or similar academic
- setting.
Familiarity with medical terminology & medical summarization.
- Excellent English professional writing skills; including advanced proficiency in grammar and
- spelling.
Excellent listening skills and ability to understand diverse accents and dialects of physicians, their
- staff, and patients.
Ability to work independently in a secure and private location with a reliable high-speed internet
- connection.
Ability to participate in live video chat and screen sharing sessions for training.
- Experience with the Microsoft Office 365 or other cloud-based productivity tools.
- Preferred Qualifications/Experience
Experience as a medical scribe or medical summarization role preferred but not required.
- Experience or training in the medical specialty of Oncology, Orthopedics, Neurology, ENT,
- Cardiology, Ophthalmology, GI, Dermatology, Rheumatology, Family Medicine, Pain Medicine,
- Nephrology, or Urology preferred but not required.
Familiarity with Electronic Health Record Systems; Epic, Cerner, or Athena experience is highly
- preferred.
2.VIRTUAL HEALTHCARE TRAINER:

- Our Virtual Healthcare Trainer role is a key role within the Training and Concierge Department.
- Virtual Healthcare Trainers teach, support, and improve new hires who join the Quality Document
- Specialist team. They provide platform training, in-depth medical knowledge training, and other
- forms of critical education. The Virtual Healthcare Trainers will spend a great deal of one-on-one
- time with their trainees. They will directly communicate and strategize with the Training Managers
- and Senior Manager to determine the most effective communication strategies for quality coaching.
- Virtual Healthcare Trainers are responsible for ensuring the highest level of performance of new hires
- and may incorporate key learnings from any of the specialties supported by comprehensive AI
powered voice-enabled solution. They will be responsible for ensuring that all trainees become
- competent, effective contributors to the AI-powered voice-enabled solution team.
- QUALIFICATIONS/WORK EXPERIENCE REQUIREMENTS:

3-5 years of experience in the medical field.
- At least 1 year of experience directly training individuals.
- Bachelor’s degree strongly preferred (Associate’s degree required).
- Mastery of English with excellent verbal and written communication is a critical component.
- Must be well versed in all specialties supported by AI voice enabled solution, necessary for proper
- coaching.
Ability to QA live trainee work in a timely manner (if live OJT is required)
- Familiarity with medical terminology required.
- People management and/or project management experience preferred.
- Demonstrated ability to work effectively in a challenging space within a multifaceted team where
- cross-pollination and interaction is key.
Demonstrated track record of meeting significant business deadlines and turnaround times.

**Job Information**:
Salary

**200000 - 500000**
***

Work Experience

**Experienced**
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City

**Thane**
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State/Province

**Maharashtra**
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Country

**India**
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Industry

**Medical**
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Zip/Postal Code

**641001