Customer Success Associate

22 hours ago

Gurugram Haryana, India Pronect Services Full time

**Job Title**: Customer Success Associate / Customer Support Executive

**Process**: CX (Domestic Process)

**Work Mode**: Work From Office

**Location**: Sector 18, Gurugram, Haryana - 122016

**Shift**: 24/7 Rotational (6 Days Working, 1 Weekly Off)

**Job Summary**:
We are looking for dynamic and customer-focused individuals to join our team as **Customer Success Associates** for the **CX Domestic Process**. This role requires excellent communication skills in English and Hindi, with a strong ability to resolve customer queries and ensure a high level of satisfaction.

**Key Responsibilities**:

- Handle incoming customer queries and provide effective solutions in a timely manner.
- Communicate clearly and professionally, both verbally and in writing.
- Maintain a positive and empathetic attitude toward customers at all times.
- Record customer interactions, transactions, and comments accurately.
- Follow standard procedures and protocols while interacting with customers.
- Collaborate with other departments for efficient query resolution.

**Requirements**:

- **Education**: Graduation is mandatory
- **Skill Set**:

- Excellent communication in English & Hindi (verbal and written)
- Strong interpersonal skills
- Customer-centric mindset
- Basic computer literacy

**Interview Process**:

- HR Round
- Operations Round
- Versant Test
- Client Round

**Why Join Us?**
- Opportunity to work with a leading client in the fintech domain
- Competitive salary and career growth path
- Professional and collaborative work environment

Pay: ₹276,000.00 - ₹300,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Success Associate

    1 week ago

    Gurugram, Haryana, India Infosec Ventures Full time

    **Sr. Associate / Associate - Customer Success** **Who are we looking for?** **Experience**: **Min. 0-3 Years of work experience as Associate Customer Success** **Requirements**: - Past experience in working with Advanced Excel and in making powerful presentations will be a plus. - Any bachelor's or master's degree in engineering, Operations...

  • Customer Success Associate

    1 week ago

    Gurugram, Haryana, India Opportunity Hubb One Steps Solution Pvt. Ltd. Full time

    job description: customer success associate salary: 15k to 29k location: Gurgaon Excellent communication skills both : male and female QUALIFICATION: Graduation **Job Types**: Full-time, Permanent, Fresher Pay: ₹360,677.76 - ₹1,713,181.29 per year Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person

  • Customer Success Associate

    22 hours ago

    Gurugram, Haryana, India StarMaxx HR Services Full time

    Work ModeWork - From Office Position-Customer Success Associate Skillset-Excellent comms in EnglishQualificationGraduateInterview roundsHR Round; Ops Round, Client Round 1, Client round 2 Salary26000 CTC to 29000 CTC LocationGurugram ExperienceInternational Experience in Customer SupportTravel/ Shifts & Offs180* Number Of Night Shifts For Males & One Sided...

  • Customer Success Associate

    7 days ago

    Gurugram, Haryana, India Resourcelink HR Solutions Full time

    We are looking for a dynamic and empathetic **Customer Success Associate (Spanish-speaking)** to support our growing base of Spanish-speaking clients. In this role, you’ll be the bridge between our product and the customer—ensuring a smooth onboarding process, proactive engagement, and long-term satisfaction with our services. **Key...

  • Customer Success Associate

    1 week ago

    Gurugram, Haryana, India STEEL MANTRA Full time

    **POSITION** - Customer Success Associate **ROLES AND RESPONSIBILITIES** - Handling Customer Queries - Build strong customer relationship **SKILLS REQUIRED** - Excellent Communication in English/Hindi - Excellent Communication in Spanish & French (fluent in English) **EXPERIENCE** - Min 3+ years of experience in North American Customer...

  • Customer Success Associate

    22 hours ago

    Gurugram, Haryana, India Liyan Facility Management Pvt Ltd Full time

    Work Mode - Work From Office Process - Domestic Process Position - Customer Success Associate Headcount - 100 Profiles Position - Customer Support Executive - Only Male can consider Skillset - Excellent coms in English/Hindi ( verbal and written communication skills) Qualification - Gred/Undergrad Both can be Picked Experience - Fresher and Experience...

  • Customer Success Associate

    3 days ago

    Gurugram, Haryana, India VCollaborate consulting Full time

    **Urgent Requirement** **Work Mode :Work from Office** **Position: Customer Success Associate** **Language Required : Bengali, Tamil, Telugu, Kannada, Marathi & Malayalam** **Interview mode :HR Round; ; Ops Round; Joining formalities; Joining** **Qualification: Graduate From any Field / Undergraduate** **Experience:Fresher and Experienced both can be...

  • Customer Success Associate

    3 days ago

    Gurugram, Haryana, India VCollaborate consulting Full time

    Hiring for Customer Support & Success Associate Roles - Gurugram (Work from Office) **Location**: Gurugram **Shift**: Rotational shifts / 6 Days Working / 1 Weekly Off **Work Mode**: Work from Office **Job Type**: Full-time, Permanent **Interview Mode**: Walk-in / Virtual (based on role) **Eligibility Criteria**: - **Graduation required** for most roles...

  • Customer Success Associates

    5 days ago

    haryana, India Crewbyte Solutions Full time

    Customer Success Associates at Vertex COSMOS (Gurgaon) Customer Success Associates at Vertex COSMOS (Gurgaon) is an urgent requirement for an AU process. Please find below the main pointers to find the best fit for this profile.   Department: Operations Designation: Customer Success Associates Campaign Type: International (AU Process) Total Number of...

  • Customer Success Associate

    1 week ago

    Gurugram, Haryana, India ResoPro Services Full time

    **Hi Everyone, I am hiring for a BPO for Gurgaon location, below are the details**: *Position: Customer Success Associate *Skillset: Excellent comms in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors *Qualification: Graduate from Tech field preferred *Interview Mode: Only Face to Face *Experience: Min 6 months Experienced in Tech...