Associate - Sos Centralized Services (Corporate

**JOB DESCRIPTION**
The SOS Centralized Services for Corporate Third Party Oversight (CTPO) is a centralized group within Global Supplier Services that manages Third Party Oversight & Governance activities. This group provides consistent monitoring of Third Party activities in order to ensure compliance to the Third Party Oversight (TPO) policy and standards.

**Qualifications/ Eligibility Criteria**
- Bachelor’s degree or equivalent work experience required
- 8+ years experience in financial services industry with background in Finance, Sourcing, TPO, Risk, Oversight & Control, Vendor/ Project Management or related roles
- The role requires extensive interaction with internal customers. Outstanding listening and negotiation skills, strong written and verbal communicator along with effective stakeholder management & collaboration skills is a must.
- Sound knowledge of general accounting practices, primarily understanding aspects related to Supplier's Financial Viability Assessment (FVA).
- Understanding supplier contractual terms is an added advantage
- Effective time management and multitasking skills-ability to consistently achieve deadlines independently
- Strong organizational management skills, including expertise in issue and conflict resolution
- Strong business analysis skills to enable efficient, accurate and objective decision making
- Ability to partner closely with related functions (Sourcing, Legal & Compliance, Audit, etc.) to ensure a coordinated and effective program
- High level knowledge of TPO standards and experience with Corporate Sourcing and Standard TPO systems is preferred

**Primary Roles and Responsibilities**:
This role aligned to SOS Centralized Services is responsible to assist in managing the Outsourcing Governance BOW for Steady State engagements outlined in the Third Party Oversight (TPO) Standard Operating Procedures.

As an Outsourcing Governance Associate, you must
- Ensure all due diligence is completed and documented according to the firmwide policy and procedures for supplier engagements impacting the Firmwide TPO/ IAO Scorecard
- Ensure MIS is maintained as per laid out frequency for the Governance processes owned along with accurate and real-time data on the SharePoint.
- Review and approve Specialized Service Categories and Out of Scope requests submitted globally on the SSC SharePoint tool.
- Collaborate with Delivery Managers, Executive Sponsors and Portfolio Managers from the Lines of Business (LOB).
- Ensure SOS review duties are delivered in an efficient, effective and sustainable way in line with internal SLAs, KPIs/ KRIs.
- Work on ad hoc projects as required, administer meetings, produce documentation and coordinate actions.
- Act as a Process and Tool SME for the business.
- Ensure the team meets the QA testing/ audit requirements.
- Regularly review the Standard Operating Procedure (SOPs) for the processes owned.
- Proactively assess opportunities for process improvement and automation to drive efficiency and mitigate risks.
- Handle process escalations as and when required.

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.