Customer Service Representative

3 days ago

Ahmedabad Gujarat, India KK HR services Full time

**Key Responsibilities**:

- **Outbound Calls**:

- Make outbound calls to prospective and existing customers to promote products, services, or special offers.
- Conduct follow-up calls as needed to nurture leads and close sales.
- **Lead Generation**:

- Identify potential customers and qualify leads based on predefined criteria.
- Update and maintain accurate records of leads and customer interactions in the CRM system.
- **Customer Support**:

- Address customer inquiries, provide information, and resolve issues related to products or services.
- Offer solutions and alternatives to ensure customer satisfaction.
- **Sales Goals**:

- Achieve or exceed daily, weekly, and monthly sales targets set by the management.
- Track and report on sales performance and metrics.
- **Script Adherence**:

- Follow predefined scripts and sales pitches while maintaining a natural conversational tone.
- Adapt scripts and approaches based on customer responses and feedback.
- **Record Keeping**:

- Document all customer interactions, including call outcomes and follow-up actions.
- Maintain accurate and up-to-date records in the CRM system.
- **Market Research**:

- Gather feedback and insights from customers to provide recommendations for improving products, services, or sales strategies.
- **Team Collaboration**:

- Work closely with the sales and marketing teams to align strategies and share customer feedback.
- Participate in training sessions and team meetings as required.
- **Experience**: Previous experience in telecalling, telesales, or customer service is preferred but not mandatory.
- Excellent verbal communication and listening skills.
- Ability to build rapport and engage effectively with customers.
- Strong sales and negotiation skills.

Contact Person:6353 076 225

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Service Representative

    4 days ago

    Ahmedabad, Gujarat, India Rudra talent services Full time

    Urgent opening for Customer Service Representative Designation: Customer Service Location: Ahmedabad Package: 3.60 Lac Job Responsibility - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer...

  • Customer Service Representative

    4 days ago

    Ahmedabad, Gujarat, India Eclat Globlabiz PVT LTD Full time

    **Job Description - Customer Support Executive (E-commerce)** We are looking for a professional individual with experience in **e-commerce and platforms like Shopify & Shiprocket**. The role requires someone who can provide excellent customer service and handle multiple tasks while staying focused on the customer. **Minimum Experience**: 1 year in...

  • Customer Service Representative

    17 hours ago

    Ahmedabad, Gujarat, India Shott Amusement Limited Full time

    **Customer Service Representative** Designation - Customer Service Representative Working Location - SBR - Ahmedabad Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM & 4 PM to 1 AM (Rotational Shift) For Female - 10:30 AM TO 07:30...

  • Customer Service Representative

    2 days ago

    Ahmedabad, Gujarat, India Chinmay Finlease Limited Full time

    **Job Title**: Customer Service Representative **Location**: Thaltej, Ahmedabad **Job Type**: Full-Time **Experience Level**: 1-3 years of experience **Number of Positions**: 2 **Company Description**: We are an instant loan company that provides fast and easy loans to people who need it. Our mission is to help our customers achieve their financial...

  • Customer Service Representative

    4 days ago

    Ahmedabad, Gujarat, India TTEC Full time

    Customer Service Representative **Overview** Our business is making customers happy! We’re bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands. Ready to brighten people’s days? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding...

  • International Customer Service Representative

    3 days ago

    Ahmedabad, Gujarat, India Microorbit consulting services INC Full time

    **MICRO ORBIT** **INTERNATIONAL CUSTOMER SERVICE REPRESENTATIVE** **Profile Briefing**: You will be the voice of the company and will be responsible for the first impression we make. You should be able to deal with complaints, queries and give accurate information to our valued customer. **Precise Information**: - Title: International Customer Service...

  • Customer Service Representative

    2 days ago

    Ahmedabad, Gujarat, India Lets Talk Business Pvt. Ltd. Full time

    As a **Customer Support Representative**, you will be the first point of contact for customers seeking assistance with our products/services. Your role will involve addressing customer inquiries, troubleshooting issues, and ensuring that customers receive the best possible experience with our brand. We are looking for someone with a positive attitude, great...

  • Customer Service Representative

    17 hours ago

    Ahmedabad, Gujarat, India KDM Telecom Solutions Pvt Ltd Full time

    KDM India is a leading manufacturer of mobile accessories & electronic products. With the unwavering vision to be a Make in India-Make for World brand, the company provides premium mobile accessories products like earphones, neckbands, wireless speakers, mobile chargers, power banks, etc. at affordable prices. Headquartered in Mumbai, KDM India has a...

  • International Customer Service Representative

    2 days ago

    Ahmedabad, Gujarat, India Microorbit consulting services INC Full time

    **Job description** **MICRO ORBIT (An ISO & CMMI Level 5 MNC)** **INTERNATIONAL CUSTOMER SERVICE REPRESENTATIVE** **Profile Briefing**: You will be the voice of the company and will be responsible for the first impression we make. You should be able to deal with complaints, queries and give accurate information to our valued customer. **Precise...

  • Customer Service Representative

    17 hours ago

    Gota, Ahmedabad, Gujarat, India TCP Corps Outsourcing LLC Full time

    As a Customer Service Representative, you will be responsible for providing exceptional customer service by answering inbound financial calls from clients based in the UAE. Your primary duties will include addressing customer inquiries, resolving issues, and providing accurate information regarding financial products and services. Key Responsibilities: -...