Customer Service Representative

1 week ago

Saket Delhi Delhi, India Career source Full time

**No Targets**:

- Resolve customer queries, complaints, and requests in a timely and efficient manner.
- Provide accurate information about products and services.
- Maintain a high level of professionalism and build a positive rapport with customers.
- Document customer interactions and maintain records of inquiries and complaints.
- Follow communication guidelines and standard operating procedures.
- **Education**: Minimum High School / Graduate in any discipline.
- **Experience**: 0-3 years in an international voice process (Freshers with excellent communication skills can apply).
- **Skills**:

- Excellent verbal and written communication in **English**.
- Strong problem-solving and active listening skills.
- Ability to handle customer concerns with patience and professionalism.
- **Work Environment**:

- Willingness to work in morning shifts..
- Competitive salary and incentives.
- Performance-based bonuses.
- Career growth opportunities within the organization.
- Training and development programs.
- Transport facilities (as per company policy).

**Job Type**: Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Morning shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

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