Customer Service Representative
4 weeks ago
Customer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills and professionalism.Key Responsibilities1. Customer SupportRespond to customer inquiries via phone, email, or chat in a timely manner.Provide accurate information regarding products, services, and policies.Handle customer complaints and provide appropriate solutions.2. Issue ResolutionIdentify customer needs and provide the best possible resolution.Escalate complex issues to supervisors or technical teams when necessary.Follow up with customers to ensure issues are fully resolved.3. Documentation & ReportingMaintain detailed records of customer interactions in CRM systems.Update customer accounts and process orders, returns, or requests.Generate daily/weekly reports as needed.4. Product & Policy KnowledgeStay updated on company products, services, and new launches.Understand and communicate company policies clearly to customers.5. Team CollaborationCoordinate with sales, operations, and technical teams to resolve customer issues.Participate in team meetings, training, and performance reviews.Required Skills & QualificationsHigh school diploma or equivalent; associate degree preferred.Strong communication skills (verbal & written).Ability to multitask, prioritize, and manage time effectively.Basic computer skills; familiarity with CRM tools (Salesforce, Zendesk, Freshdesk).Positive attitude and customer-focused mindset.
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Customer Service Representative
2 weeks ago
Delhi, Delhi, India KR Immigration Full time**Customer Service Representative** **Job description** **Job Title**: Customer Service Representative **Company**: KR Immigration Private Limited Company **Location**: B-29 First floor, Lajpat Nagar -2, New Delhi -110024 near Metro gate number-1 **About the Job**: We are looking for a creative and talented **Customer Service Representative** to join...
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Customer Service Representative
1 week ago
Delhi, Delhi, India Digital Hover Private Limited Full time**Objectives** - Identify and address customer needs, with a goal of total satisfaction **Responsibilities** - Managing a team of representatives offering customer support - Overseeing the customer service process - Resolving customer complaints brought to your attention - Planning the training and standardization of service delivery - Monitoring the work...
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Customer Service Representative
4 weeks ago
Delhi, India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
4 weeks ago
Delhi, India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues, and maintaining a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a professional,...
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Customer Service Representative
1 week ago
Delhi, Delhi, India Jugteshwar Hospitality & Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCompany DescriptionJugteshwar Hospitality & Services Pvt Ltd represents a new era of luxurious hospitality in India. The company provides seamless travel experiences to both Indian and international destinations, offering a wide range of multi-branded options for comfort, reliability, luxury, and a royal experience. Renowned for its commitment to excellence,...
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Customer Service Representative
2 days ago
Jasola, Delhi, Delhi, India Denzour Nutrition Full time**Company Description** Denzour Nutrition is India's leading authentic supplement brand dedicated to making #healhtyindia by providing convenient ways to fulfill daily protein intake. We offer premium health and wellness supplements designed to help individuals achieve their fitness goals and overall well-being. Our mission is to provide the tools...
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Customer Service Representative
3 weeks ago
New Delhi, India NetRTech Solutions LLP Full timeJob DescriptionCompany DescriptionNetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative -...
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Customer Service Representative
3 weeks ago
New Delhi, India NetRTech Solutions LLP Full timeJob description Company DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative...
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Customer Service Representative
2 weeks ago
New Delhi, India NetRTech Solutions LLP Full timeJob description Company DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative...
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Customer Service Representative
5 days ago
New Delhi, India NetRTech Solutions LLP Full timeJob description Company DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative...
