Receptionist(Hospitality)

8 hours ago

Raipur Chhattisgarh, India nirvana_association Full time

**Key Responsibilities**:

- Greet and welcome guests warmly upon arrival.
- Handle check-in and check-out processes efficiently.
- Maintain guest records, reservations, and room allocations.
- Coordinate with housekeeping and other departments to meet guest needs.
- Provide information about hotel facilities, local attractions, and transportation.
- Process payments and issue receipts.
- Handle guest complaints and resolve issues promptly.
- Maintain the cleanliness and organization of the reception area.

**Key Skills & Requirements**:

- Bachelor’s degree / Diploma in Hospitality Management or related field preferred.
- Prior experience as a receptionist in the hospitality industry is an advantage.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office and reservation software (e.g., Opera, IDS).
- Strong multitasking and organizational abilities.
- Professional appearance and a customer-oriented attitude.
- Willingness to work in shifts, including weekends and holidays.

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement

**Education**:

- Bachelor's (required)

**Experience**:

- Front desk: 5 years (required)
- Front Office Executive : 5 years (required)
- Receptionist: 5 years (required)

Work Location: In person

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