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Chat Support Executive

2 weeks ago

Delhi Delhi, India The Loom Full time

**Job description**

**Responsibilities**:

- Resolving customer complaints & queries brought to your attention under a specific timeline through mails and chats.
- Manage and drive sales team target and performance.
- Handle customer complaints and provide appropriate solutions and alternatives so that they can bo converted into sales.

**Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 1-3 years’ experience in outbound chat/mail process.
- Excellent interpersonal and written and oral communication skills.
- Should have Computer skills, MS Office, Chat Support.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

Application Question(s):

- Are you comfortable travelling to job location - Wazirpur ( North Delhi - Walking distance from Shalimar Bagh Metro Station - Pink Line)?
- What is your last in-hand monthly salary? If you monthly in-hand salary is 20000, mention 20k or 20000
- How many years of work experience do you have as a sales executive?
- Can you talk to customers in English fluently?

Work Location: In person