Chat Support Executive

2 days ago

Delhi Delhi, India WE CARE HEALTH SERVICES Full time

We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat.

**Key Responsibilities**:

- Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively.
- Assist our customers by understanding their products/services and providing accurate information to them.
- Resolve customer issues in a timely manner, escalating complex problems to higher authorities when necessary.
- Empathize with customers and provide excellent customer service.

**Requirements**:

- Minimum high school diploma or equivalent.
- 1+ years of Chat Support experience is a must.
- Excellent written and verbal communication skills in English are compulsory.
- Comfortable using live chat support software and multitasking between multiple chat windows.
- Previous experience in web chat support for foreign clients would be a plus.
- Strong problem-solving skills with the ability to think on your feet and find solutions quickly.
- Willingness to adapt to new processes, tools, and client requirements
- Job Types: Full-time, Permanent
- Contact Number:

- +91 989-929-3903
- Salary: ₹10,000.00 - ₹20,000.00 per month

Pay: ₹10,000.00 - ₹20,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9899293903

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