Telemarketing Sales Representative
13 hours ago
**Key Responsibilities**:
- **Outbound Calling**:
- Initiate outbound calls to potential customers from provided leads or databases.
- Present products or services to potential customers, highlighting their benefits and features.
- Effectively communicate promotions, discounts, and other relevant information to generate interest.
- **Customer Engagement**:
- Build and maintain positive relationships with existing customers.
- Address customer inquiries, resolve issues, and provide accurate information about products or services.
- Follow up on leads and inquiries generated through marketing activities.
- **Sales and Targets**:
- Meet or exceed daily, weekly, and monthly sales targets.
- Utilize effective sales techniques to close deals and secure customer commitments.
- Maintain a high level of product knowledge to address customer queries and objections.
- **Data Management**:
- Record and update customer information accurately in the database.
- Document details of customer interactions, transactions, and feedback.
- Provide regular reports on call activity, leads, and sales results.
- **Team Collaboration**:
- Collaborate with the sales team to share customer feedback and market insights.
- Participate in team meetings and training sessions to enhance skills and knowledge.
**Qualifications**:
- Master of Business Administration (MBA) degree preferred.
- Minimum of 2 years of experience in telemarketing, sales, or a related field.
- Excellent English language communication and interpersonal skills.
- Ability to work in a goal-oriented and dynamic environment.
- Proficiency in using CRM software and other relevant tools.
- Strong problem-solving and negotiation skills.
**Attributes**:
- Persuasive and confident communication style.
- Resilient and able to handle rejection positively.
- Self-motivated and results-driven.
- Adaptability to changing sales strategies and targets.
**Benefits**:
- Competitive salary with performance-based incentives.
- Training and professional development opportunities.
- Positive and inclusive work environment.
**Education**:
- Bachelor's (required)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Alappuzha, Kerala (preferred)
Work Location: In person
Schedule:
- Day shift
Application Question(s):
- Current Residence in Alappuzha
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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