Client Success Executive

2 days ago

Hyderabad Telangana, India Univariety Full time

**Key Responsibilities**:

- **Client Onboarding**:Guide new clients through a seamless onboarding experience helping them set up and understand our platform.
- **Relationship Management**:Build long-term relationships with customers by understanding their needs and proactively supporting their goals.
- **Product Education**:Conduct product walkthroughs, webinars, and create help guides to ensure customers can fully leverage the platform.
- **Customer Engagement**:Stay in regular touch with clients to monitor satisfaction and identify opportunities for further value.
- **Feedback & Reporting**:Collect product feedback, maintain customer records, and generate insights for internal teams.

**Minimum Requirements**:

- 0-2 Years of experience in **Client Facing** roles. Freshers are welcome to apply
- Good proficiency in MS Excel, MS Powerpoint

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Life insurance

Work Location: In person

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