Client Relations Intern

3 days ago

Noida Sector Noida Uttar Pradesh, India Tech2globe web Solutions LLP Full time

We are looking for an enthusiastic and proactive **Client Relations Intern** to join our IT services team. The role involves supporting client communication, coordinating with project teams, ensuring service satisfaction, and helping maintain strong, long-term client relationships. This internship offers an excellent opportunity to understand client management and service delivery processes within an IT environment.

**Key Responsibilities**:

- Support the Client Relations team in tracking ongoing IT and digital projects to ensure timely delivery.
- Coordinate with internal teams (Web Development, Digital Marketing, E-Commerce, and Design) for client requirements and updates.
- Prepare client communication materials, presentations, and reports.
- Maintain client databases, records, and follow-up schedules.
- Gather and analyze client feedback to help improve service quality.
- Assist in client review meetings and prepare follow-up documentation.
- Support the team in identifying upselling or cross-selling opportunities based on client needs.

**Required Skills & Qualifications**:

- Pursuing or recently completed Bachelor’s degree (in Business, IT, Marketing, or related field).
- Excellent verbal and written communication skills.
- Strong interpersonal skills and client-focused attitude.
- Basic understanding of IT services such as website development, digital marketing, or e-commerce.
- Proficiency in MS Office tools (Excel, Word, PowerPoint); CRM knowledge is an advantage.
- Strong organizational and coordination abilities with attention to detail.
- Ability to work collaboratively across departments.

**What You’ll Gain**:

- Hands-on experience in client relationship management within the IT industry.
- Exposure to cross-functional coordination and service delivery workflows.
- Experience working with CRM and client reporting tools.
- Internship certificate and potential for full-time employment based on performance.

**Job Types**: Full-time, Permanent

Pay: ₹9,842.45 - ₹10,000.00 per month

Work Location: In person

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