Customer Care Executive

6 days ago

Patna, India MUSKAAN FOUNDATION Full time

The customer support representatives will answer daily customer correspondence through voice methods.
- These call center representatives provide order assistance and product information in an efficient and professional manner.
- Working in a blended process of both Inbound and Outbound. Provide knowledgeable answers to questions about our product, pricing, availability and dispatch Provide accurate, valid, and complete information by using the right resources within the company.
- Handle Customer Complaints and Escalations.
- Provide solutions for basic problems, work within the time limits provided, and take ownership of issues.
- Go the extra mile to engage with Customer Requirements

**Who all can apply?**
- Excellent communication skills. Must be fluent in both English and Hindi (spoken)
- New graduates and freshers can apply
- People pursuing graduation with minimum 6 months voice process experience can also apply
- BPO experience will be preferred

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,086.00 - ₹16,746.17 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Patna, Bihar: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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