
System Admin
2 weeks ago
**Responsibilities**:
- Provisioning and system setup for new hires.
- Prioritize incidents and service requests according to defined processes to meet defined SLAs.
- Use remote tools and diagnostic utilities to aid in resolving support requests.
- Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
- Installing and configuring hardware and software components throughout various network infrastructure devices.
- Install antivirus software and ensure virus definitions are up to date.
- Server administration via Active Directory, File and Print services, DNS, and DHCP.
- Network firewall and switch administration and maintenance.
- Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
- Establishing good relationships with all departments and colleagues.
- Ensuring company safety and security standards are met.
- Network and server solution design and architecture.
- Migrating on-premises servers and IT infrastructure to the cloud.
- Enabling and using advanced tools and processes to provide cybersecurity protection to the client's IT infrastructure.
**Requirements**:
- Experience with desktop and server operating systems, including Windows 7 Windows 1,0 Server 2008 Server 2012 Server 2016 Server 2022 and Mac OS.
- Experience writing proposals for technical solutions to fulfill business needs.
- Strong understanding of technology and business productivity systems.
- Active Directory knowledge and experience.
- Experience with firewalls, switches, routers, and APs.
- RMM and PSA Experience.
- Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills.
- Good problem-solving skills.
- Excellent customer service skills.
- Ability to work under moderate supervision.
- Sales Engineering experience is a plus.
- Microsoft Server certification preferred.
- Microsoft Desktop operating system certificate preferred
Pay: ₹450,000.00 - ₹500,000.00 per year
**Benefits**:
- Work from home
Work Location: Remote
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