Wfm Executive

**Job description** Maintaining accurate records and reports related to scheduling and staffing. Currently working Experience with Workforce Management software scheduling, performance tracking, and reporting Hiring for WFM Scheduler for BPO Company. BPO exp is mandatory. 1yr experience as a WFM Scheduler is mandatory. Creating and managing employee...

Posted Date 14 Jul 2025 - Function/Business Area Customer Service - Location Mumbai - Job Responsibilities The purpose of this role is to manage respective transactional delivery of the WFM sub function - Education Requirement Graduate - Experience Requirement 3 - 5 years - Skills & Competencies 1. Cross-function collaboration 2. Domain knowledge of the sub...

Posted Date14 Jul 2025- Function/Business AreaCustomer Service- LocationMumbai- Job ResponsibilitiesThe purpose of this role is to manage respective transactional delivery of the WFM sub function- Education RequirementGraduate- Experience Requirement3 - 5 years- Skills & CompetenciesCross-function collaboration Domain knowledge of the sub function Eye for...

Have knowledge in WFM basic Have knowledge in leave and other payroll process Have knowledge in scheduling Have knowledge in capacity planning - Inputs to scheduling & planning team basis RCA on TAT performance - TAT achievement by effective RTM - Cost of delivery - Quality of RCA - Adherence on escalation process - Schedule adherence & conformance at...

Functional Tester Job DescriptionJob DescriptionAs a functional tester, your primary responsibility will be to ensure that the system configuration meets the required standards. This includes pay rules, absence management, and security settings for different population groups.You will be responsible for writing and updating test scripts based on business...

Job DescriptionJob Description:- Functional testing of system configuration includes but is not limited to pay rules, absences and security per cast population group.- Write and update test scripts based on business requirements.- Follow and execute test scripts & document testing results.- Document defects per direction of project team.- Retest defects once...

Workforce management (WFM) include forecasting inflow volumes and staffing requirements, Managing and allocation of assignments to team member and respective stake holder for all Nodal and Regulatory complaints efficiently, monitoring real-time adherence to schedules, analysing performance data to make data-driven decisions for continuous improvement.

Experience: 1 -2 years of experience Qualification: - Any Graduate/Post Graduate **Roles and Responsibilities** - MIS Advance Excel Knowledge Required For Interview Collecting data related to the necessary tech specifications of each department and developing and analyzing computer systems that fit those specifications is a core duty of the MIS...

**Internal Job Posting - Real Time Analyst **No Of opening: 1** **Location: Mumbai** **Job Grade: M2 **Responsibilities** - Ensuring all stand MIS are submitted on timely manner with complete and accurate information as when required by business - Managing queuing in partnership with Supervisors (COD) by relaying real time concerns on AUX, Talk time...

Greetings from The Curious staffing we are currently recruiting for the multiple profiles in the Mumbai location, in WFM (Work Force Management) Such as - RTA Salary up to -4.5 LPA - MIS Executive Salary up to -4.5 LPA - WFM Scheduler Salary up to - 6.5LPA (On paper like - Experience letter, Offer letter, Salary slip, All three of them) also, HE/SHE...