Customer Representative

3 days ago

Limda Vadodara Gujarat, India Apollo Tyres Full time

Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India. The company has multiple manufacturing units in India and a unit each in The Netherlands and Hungary. The company markets its products under its two global brands - Apollo and Vredestein, and its products are available in over 100 countries through a vast network of branded, exclusive and multi-product outlets.

**Job Title**: Customer Representative & Compliance - In charge
**Location**: Limda
**Reports to (Position)**: Manager
**Department/Function**: Quality

**Number of Direct Reports (Solid Line)**: 1
**Number of Direct Reports (Dotted Line)**: NA
**Number of Outsourced Reports**: NA
**Purpose of the Job**: Ensure the Deployment of Customer Specific requirements & Compliance to COP testings.
**Major Responsibilities**:
Deployment of OEM customers (MSIL, M&M, TATA, etc) specific requirements.
Customer complaints handling & initiate customer specific approach/8D/A3 etc. for resolution.
OEM Audits handling & Coordination with relevant stakeholders for closures.
Coordinate with customer for PPAP submission of new project & PSW submission.
Compliance with Statutory and regulatory requirement.
Ensure renewal of all regulatory certificates on time.
Ensure Conformity of Production as per BIS & other regulations.
**Skills**:
**Relevant Experience**: 5 - 7 Years.
**Education Qualification(s)**: B.E./B.Tech

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