Customer Care Executive

2 weeks ago

Noida, India Cyitechsearch LLC Full time

Job Title - Customer Care Executive

Location - Noida

Communication - Good communication in English and Hindi

Qualification - Graduate Experience

Min. 6 months of experience in BPO

Working window - 8 AM to 8 PM (9hrs.)
- Answer Inbound/Outbound Calls Professionally And Provide Information About Products And Services, And Obtain Details Of Complaints
- Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken. Process Forms And Applications
- Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
- Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation

**Job Types**: Full-time, Fresher

**Salary**: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

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