Hindi Customer Service Associate

2 weeks ago

Sanpada Navi Mumbai Maharashtra, India ARME Consulting Full time

**Seeking a skilled and motivated Tele Caller Executive for a BPO Company in the Banking Process department. As a Tele Caller Executive in our Outsourcing/Offshoring industry, you will play a crucial role in selling financial banking products and services to prospective clients through telephone calls.**

**Position**: Hindi Call Center Agent

**Location**: Turbhe, Navi Mumbai

**Qualification**: HSC or above

**Experience**: 0 to 4 years

**Salary**: Upto 14k + Incentives

**Job Type**: Work from office

**Job Days**: Monday to Saturday

**Job Timing**: 9:30 am to 6:30 pm

**Requirements**:

- Proven experience in lead generation or sales in the outsourcing/offshoring industry.
- Freshers are also eligible with Excellent Communication skills in Hindi
- Basic or Good or Excellent communication and negotiation skills in Hindi
- Strong ability to identify and qualify potential leads.
- Proven experience in telesales or customer service, preferably in the banking or financial industry
- Excellent communication and negotiation skills, with the ability to build rapport and influence potential clients through telephone conversations
- Strong sales acumen and ability to meet and exceed sales targets

**Responsibilities**:

- Generate qualified leads through research, cold calling, and networking activities.
- Identify potential clients and understand their business needs and pain points.
- Develop and maintain a pipeline of prospects and track progress using CRM software.
- Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
- Conduct outbound telesales calls to potential clients, introducing them to our range of banking products and services
- Identify and understand client needs, and provide suitable solutions based on product knowledge and understanding of the banking industry

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹10,000.00 - ₹14,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Hindi (required)

Work Location: In person

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