Customer Service Associate

1 week ago

Airoli Navi Mumbai Maharashtra, India Tech Mahindra Full time

Job Title: Tele Sales Associate

Location: Mumbai - Airoli (Work from Office)

**Job Type**: Permanent Hiring

Shift: 9.5 Hours, 5 Days a Week

Education: Any Graduate

Mandatory Certification: NISM XA & XB

Key Responsibilities:
Handle outbound/inbound customer calls related to Banking & Mutual Funds products.

Promote and sell Mutual Fund & Insurance products as an advisor.

Maintain compliance with company policies and regulatory guidelines.

Achieve sales targets while ensuring excellent customer service.

Educate customers about financial products and provide appropriate solutions.

**Required Skills**:
Communication: Fluent in English (B1+) & Hindi.

Computer Skills: Typing speed of 20 WPM with 80% accuracy, Proficiency in MS Office & Internet Applications.

Domain Knowledge: Understanding of Banking, Financial Services, Insurance, and Mutual Funds.

Sales Orientation: Open to performing advisory & sales responsibilities.

Certifications (preferred):
XA NISM, XB NISM, Level VIII NISM, or VA (5A) NISM.

Salary Upto - 4.75 LPA

Contact Person
- Sadikul Islam

Contact Number-9717189521

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹242,000.00 - ₹4,750,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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