CRM, Service

16 hours ago


Jharsuguda, India Infinity Hyundai Full time

**Job description**

Currently we have requirement for Customer Relationship Manager (CRM) for our Service Department at Jharsuguda, Odisha location.

RESPONSIBILITIES:

- Resolving customer concerns.
- Customer experience at the dealership showroom and supporting in their follow-ups.
- Ensure Customer Satisfaction.
- Complaint Management
- Feedback collection

EXPERIENCE: 1 to 2 Years experience in similar role in automobile sector.

EDUCATION - ANY GRADUATE / BBA /MBA

REQUIRED SKILLS:
Good communications skill, Teamwork and leadership Skills, Customer Orientation, Problem-Solving Skills, Knowledge of Company Products and Services.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month & incentive up to 10K to 15K (depending upon the target)

Supplemental Pay:

- Commission pays
- Performance bonus

Application Question(s):

- DO YOU HAVE ANY EXP. AS A CRM IN ANY AUTOMOBILE?
- DID YOU HAVE WORK WITH HYUNDAI DEALAERSHIP?
- WHAT IS YOUR CURRENT SALARY?
- ARE YOU SERVING NOTICE PERIOD? OR COMPLETED?

**Experience**:

- total work: 1 year (preferred)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- Jharsuguda, Orissa: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Experience**:

- total work: 1 year (required)

Work Location: In person


  • CRM, Service

    1 week ago


    Jharsuguda, Odisha, India Infinity Ventures Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Daily followup with service customers(booking,feedback, remindersMaintain & update DMS/CRM software(Hyundai Service)Ensure high CSI(Customer Satisfaction Index)Coordinate with advisors and workshop on customer queriesHandle calls & escalationsCafeteriaHouse rent allowanceEmployee state insurancePerformance bonusMobile bill reimbursementsProvident fund


  • Jharsuguda, Odisha, India Infinity Hyundai Full time

    Job description Currently we have requirement for Customer Relationship Manager CRM for our Service Department at Jharsuguda Odisha location RESPONSIBILITIES Resolving customer concerns Customer experience at the dealership showroom and supporting in their follow-ups Ensure Customer Satisfaction Complaint Management Feedback...


  • Jharsuguda, Odisha, India Infinity Hyundai Full time

    Currently we have requirement for Customer Relationship Manager CRM for our Sales Department RESPONSIBILITIES Resolving customer concerns Customer experience at the dealership showroom and supporting in their follow-ups Ensure Customer Satisfaction Complaint Management Feedback collection Only Female Candidate Should Apply ...


  • Jharsuguda, Odisha, India Infinity Hyundai Full time ₹ 7,00,000 - ₹ 8,00,000 per year

    Position: GM – ServiceExperience: Minimum 10–15 years in automobile after-sales service, including 5+ years in a leadership role (GM, Service).Qualification: Diploma/Degree in Automobile/Mechanical EngineeringAge Range: 35 to 50 years preferredReporting To: Dealer PrincipalKey Responsibilities:Manage entire after-sales operations (workshop, bodyshop,...

  • Sales Executive

    3 weeks ago


    Jharsuguda, Odisha, India Jaya Automobiles Full time

    We are looking for a dynamic Sales Executive to join our Sales Marketing team The role involves generating leads building client relationships and achieving sales targets by promoting and selling our products services Responsibilities Identify and pursue new business opportunities Understand client needs and recommend solutions Meet and...

  • Sales Executive

    2 weeks ago


    Jharsuguda, Odisha, India Jaya Automobiles Full time ₹ 1,20,000 - ₹ 1,56,000 per year

    We are looking for a dynamic Sales Executive to join our Sales & Marketing team. The role involves generating leads, building client relationships, and achieving sales targets by promoting and selling our products/services.Responsibilities:Identify and pursue new business opportunities.Understand client needs and recommend solutions.Meet and exceed sales...

  • Marketing Manager

    4 days ago


    Angul, Jharsuguda, Kolkata, India JKS Engineering Full time ₹ 1,40,000 - ₹ 28,00,000 per year

    Role & responsibilitiesStrategy & PlanningDevelop and implement comprehensive marketing strategies aligned with company goals.Conduct market research to identify trends, customer needs, and competitive landscape.Define target customer segments and positioning strategies for various roofing products and services.Campaign ManagementPlan and manage digital and...