
Retail Sales Officer
1 week ago
A Retail Sales Officer is responsible for driving sales and enhancing customer experience within a retail environment. This role involves directly interacting with customers, promoting products, handling transactions, and maintaining the sales floor. They play a key role in achieving sales targets, building customer relationships, and contributing to the overall success of the retail store.
Key Responsibilities:
- **Sales & Customer Service**:Greeting customers, assisting them with product selection, providing information, handling transactions, and resolving customer inquiries and complaints.
- **Product Knowledge**:Maintaining a strong understanding of products and services to effectively advise customers and promote sales.
- **Sales Techniques**:Utilizing sales techniques to persuade customers, upsell products, and increase sales volume.
- **Merchandising**:Ensuring the sales floor is well-maintained, organized, and visually appealing to attract customers.
- **Inventory Management**:Assisting with inventory tasks such as restocking shelves, receiving shipments, and reporting low stock levels.
- **Loss Prevention**:Monitoring the sales floor, reporting suspicious activity, and adhering to security policies.
- **Teamwork & Collaboration**:Working with other team members to achieve sales targets, maintain store standards, and create a positive work environment.
- **Sales Promotion**:Promoting sales, special offers, and loyalty programs to increase customer engagement.
Key Skills:
- **Sales and Negotiation Skills**: Ability to effectively persuade customers and close sales.
- **Customer Service Skills**: Providing excellent customer service, resolving issues, and building relationships.
- **Product Knowledge**: Understanding product features, benefits, and pricing to effectively advise customers.
- **Cash Handling**: Accurate processing of transactions and handling cash, checks, and credit card payments.
- **Communication Skills**: Clearly communicating with customers, team members, and management.
- **Time Management and Organization**: Managing time effectively, prioritizing tasks, and maintaining a clean and organized workspace.
- **Teamwork**: Collaborating effectively with others to achieve common goals.
- **Adaptability and Flexibility**: Ability to adapt to changing situations and work in a fast-paced environment.
- **Problem-Solving**: Identifying and resolving customer issues and operational challenges.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Morning shift
- Rotational shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Language**:
- English (required)
Shift availability:
- Day Shift (required)
Work Location: In person
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