
Patient Counselor
5 days ago
**We are Hiring **
**Role**: Patient Counsellor
**Qualification**: Any Degree
**Experience**: Min 1 yr
**Shift**: No night shift
**Location**: Egmore, Chennai
- Counsel patients and their families regarding diagnosis, treatment plans, procedures, and hospital processes.
- Provide emotional and psychological support to patients, especially those dealing with long-term or critical illnesses.
- Coordinate with doctors, nurses, and other departments to ensure timely communication of treatment-related information.
- Explain financial estimates, insurance coverage, and available payment plans when necessary.
- Assist in pre-admission and discharge processes by guiding patients and families through documentation and formalities.
- Follow up with patients to ensure post-treatment continuity and satisfaction.
- Maintain patient confidentiality and adhere to hospital policies on patient rights and dignity.
- Provide support during grief, loss, or end-of-life care, in coordination with the medical team.
- Organize and participate in patient education programs or support groups.
- Maintain accurate records of counselling sessions, patient concerns, and follow-up actions.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
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