Service Coordinators

2 weeks ago


Thrissur Kerala, India Ashlyn Chemunnoor Instruments Pvt. Ltd. Full time

The Redlands Ashlyn group of companies started its operations in the year 1989 and is the leading supplier of wide range of gold jewellery equipment and purity testing machines, weighing machines, gold melting furnaces etc. across India and abroad. Redlands Ashlyn strive to provide the best, in terms of product quality, customer experience and after sales services.

Designation: Sales & Service Coordinator

**Job Description**:
Support the field Sales & Service team from the office

Prepare necessary quotations for the customers

Communicate with the customers wherever required

Search for leads through available resources like, existing data base, trade fairs, exhibitions, google search, Yellow pages Cold calling etc.

Talk to prospective customers over phone and try to convert them into new business.

Explaining the benefits and advantages of Ashlyn Redlands products to potential buyers

Must understand what the customer requires and accordingly provide a relevant solution to them in a short span of time.

Promote the growth of the business by expanding the company’s customer network

Should be quite customer friendly and should be able to influence the customers

Schedule appointments so that the sales team gets in touch with the probable customers.

Follow up with the customer on what they had discussed in the last phone call.

Keep a record of each and every personal detail of the customer in their system and should also maintain all the conversations made over a telephone for future references

Qualification:
Plus 2 or Graduate

Computer knowledge is mandatory

Fluency in Malayalam is mandatory.

Communication skills in English, Hindi & Malayalam is mandatory

Experience: 2 to 10 yrs in Coordination works

Age: 22 yrs to 35 yrs

**Job Type**: Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Thrissur, Kerala: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Can you speak Hindi ?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- work coordination: 2 years (required)

**Language**:

- Malayalam (required)
- Tamil (preferred)
- Hindi (preferred)

Work Location: In person



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