Customer Service Representative/admin

1 week ago

Manikonda Hyderabad Telangana, India HARMONY GLOBAL TECHNOLOGIES LTD Full time

Job description:
As the first point of contact for clients, visitors, and stakeholders, you will represent the company in a professional manner. This role requires excellent communication, organisational, and interpersonal skills, along with the ability to take initiative, work independently, and manage multiple tasks efficiently while maintaining a positive and professional attitude.

**Key Responsibilities**
- Act as the first point of contact for clients, visitors, and staff professionally and courteously.
- Organise diaries, schedules, and appointments for directors and management.
- Record meeting minutes, circulate summaries, and ensure follow-up on action items.
- Maintain and update company records, files, and databases.
- Oversee office supplies, IT assets, and general infrastructure to ensure smooth operations.
- Ensure availability and proper management of office supplies, pantry items, and staff facilities.
- Assist in planning and coordinating company events, conferences, and training programmes.
- Draft and manage official correspondence, reports, and presentations.
- Maintain confidentiality of sensitive business information.
- Provide administrative support to directors and senior management as required.
- Coordinate with vendors, service providers, and internal teams for office-related requirements.
- Support HR with staff coordination, documentation, and onboarding processes.
- Carry out administrative and coordination tasks for other group companies as assigned by management.

**Requirements**:

- Proven experience in an administrative role (Office Assistant, Admin Executive, or similar).
- Strong knowledge of administrative processes, record-keeping, and office management.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook), Google Workspace, and collaboration tools (Teams, Zoom).
- Ability to prepare reports, minutes, and official correspondence accurately.
- Typing speed**:35-40 WPM minimum with accuracy**.
- Excellent written and verbal communication skills.
- Strong interpersonal abilities and professionalism.
- Highly organised, detail-oriented, and able to multitask in a fast-paced IT environment.
- Positive attitude, problem-solving mindset, and ability to work independently as well as in a team.

**Work Schedule**: Full-time, Onsite (Mon-Fri)

Pay: ₹150,000.00 - ₹250,000.00 per year

Work Location: In person

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