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CRM Executive

3 weeks ago

Patliputra Colony Patna Bihar, India Om Sai Services Full time

A CRM (Customer Relationship Management) executive manages and analyzes customer interactions and data. They build relationships with customers, resolve complaints, and recommend products and services.

**Responsibilities**:

- Make and take calls to customers
- Respond to customer queries
- Resolve customer complaints
- Provide customer support
- Build customer relationships
- Recommend products and services
- Keep customers updated on new products
- Meet or exceed CRM metrics
- Adhere to company policies

**Skills**:

- Active listening
- Communication skills
- Problem solving
- Interpersonal skills
- Microsoft Office skills
- Ability to use software and databases

CRM in companies

Companies use CRM practices, strategies, and technologies to manage and analyze customer interactions and data.

Job search

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Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person