CRM Executive

1 day ago


Patliputra Colony Patna Bihar, India Om Sai Services Full time

A CRM (Customer Relationship Management) executive manages and analyzes customer interactions and data. They build relationships with customers, resolve complaints, and recommend products and services.

**Responsibilities**:

- Make and take calls to customers
- Respond to customer queries
- Resolve customer complaints
- Provide customer support
- Build customer relationships
- Recommend products and services
- Keep customers updated on new products
- Meet or exceed CRM metrics
- Adhere to company policies

**Skills**:

- Active listening
- Communication skills
- Problem solving
- Interpersonal skills
- Microsoft Office skills
- Ability to use software and databases

CRM in companies

Companies use CRM practices, strategies, and technologies to manage and analyze customer interactions and data.

Job search

You can search for CRM executive jobs on job sites like Indeed and LinkedIn. You can also create job alerts on these sites to get notified about new jobs.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person


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