CRM Executive

1 week ago

Patna Bihar, India Om Sai Services Full time

Job Title: CRM Executive

Location: New Patliputra Colony, Patna

Reports to: CEO

Job Purpose: The CRM Executive will be responsible for managing customer databases, executing marketing campaigns, and ensuring high levels of customer satisfaction and engagement through effective use of CRM software and tools.

Key Responsibilities:
Database Management: Maintain and update customer databases including with CRM Portal Data.
Segment customer data for targeted marketing activities.
Ensure data cleanliness and accuracy.Reporting and Analysis: Handle customer queries and complaints through CRM Portals in a timely and effective manner and quick respons on complaints calls.
Collaborate with marketing and sales teams to ensure alignment of campaigns with business goals. Generate regular reports on CRM metrics, such as campaign effectiveness, customer acquisition, and retention rates.
Conduct data analysis to identify trends and insights that drive decision-making.Customer Engagement:
Implement strategies to increase customer engagement and retention.
Personalize communications based on customer preferences and behaviors.CRM System Administration:
Administer CRM software and ensure its smooth operation.
Customize CRM system settings and configurations to meet business requirements.
Provide training and support to users on CRM functionality and best practices.Compliance and Security:
Ensure compliance with data protection regulations in all CRM activities.
Maintain data security and confidentiality protocols.Skills and Qualifications:
Bachelor’s degree in Marketing, Business Administration, or a related field.
Proven experience as a CRM Executive or similar role, preferably in a B2B and B2C environment.
Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and marketing automation tools.
Strong analytical skills with the ability to interpret data and draw actionable insights.
Excellent communication and interpersonal skills.
Detail-oriented and organized, with the ability to manage multiple projects simultaneously.Desirable:
Certifications in CRM platforms or digital marketing.
Understanding of customer segmentation and targeting strategies.

Benefits:PF & ESICYearly Bonus

**Salary**: 10,000 - 12,000 per month

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

  • CRM Executive

    3 days ago

    Patna, Bihar, India Bhushan International Full time

    **Role: Customer Relationship Management** **Role** - A Customer relationship management specialist managing company CRM software which company uses to manage and analyze customer interactions and data to maximize the efficiency of CRM team with proper implementation of coordination and process within the service team. **Required Skills**: 1. Technology...

  • CRM Executive

    3 days ago

    Patna, Bihar, India RESIDY GROUP Full time

    **sales Executive(CRM)** - Real Estate **Residy Group** - Patna, Bihar **Job Summary** - Sell property to achieve individual monthly sales targets as set by management. - Maintain key customer relationships and develop and implement strategies for expanding the company's customer base. - To work as a supervisor for the customer. - Good communication and...

  • CRM Executive

    3 days ago

    Patliputra Colony, Patna, Bihar, India Om Sai Services Full time

    A CRM (Customer Relationship Management) executive manages and analyzes customer interactions and data. They build relationships with customers, resolve complaints, and recommend products and services. **Responsibilities**: - Make and take calls to customers - Respond to customer queries - Resolve customer complaints - Provide customer support - Build...

  • CRM Executive

    2 weeks ago

    Patna, India Bawana Infra development pvt Ltd Full time

    **Overseeing the relationship with customers handled by your team**. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with managers in the organization to plan strategically. As a Customer Relationship Management (CRM) Executive / Customer Service Executive, you will...

  • CRM Executive

    3 days ago

    Patna, India Bawana Infra development pvt Ltd Full time

    **Overseeing the relationship with customers handled by your team**. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with managers in the organization to plan strategically. As a Customer Relationship Management (CRM) Executive / Customer Service Executive, you will...

  • CRM executive

    2 weeks ago

    Patna, Bihar, India Ileadhr Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The incumbent will employ CRM software to analyze customer data, identify opportunities to enhance customer service, satisfaction and sales. He will collaborate with sales and other functions to develop strategies for strong customer relationships.

  • Account Executive

    2 weeks ago

    Patna, Bihar, India CRM ENTERPRISE BUSINESS PVT. LTD Full time

    **Job Summary**: **Key Responsibilities**: - Prepare and enter purchase bills into Tally ERP with accuracy and timeliness. - Assist in generating and verifying **Proforma Invoices**, **Tax Invoices**, and other billing documents. - Ensure proper documentation and filing of all accounting records related to purchases. - Coordinate with internal teams and...

  • Marketing Executive

    5 days ago

    Patna, Bihar, India Job Destiny Full time

    **Sales Executive Job Description Template** We are looking for a passionate sales executive to join our sales team. The sales executive's responsibilities include generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets **Sales Executive Responsibilities**: - Setting sales goals and developing sales...

  • Sales Executive

    1 week ago

    Patna, Bihar, India Teachmee Edtech ventures Full time

    **Sales Executive Responsibilities**: - Setting sales goals and developing sales strategies. - Researching prospects and generating leads. - Handling customer questions, inquiries, and complaints. - Preparing and sending quotes and proposals. - Managing the sales process through specific software programs. - Building and maintaining a CRM database. -...

  • Mba Marketing Executive

    5 days ago

    Patna, Bihar, India Job Destiny Full time

    **Sales Executive Responsibilities**: - Setting sales goals and developing sales strategies. - Researching prospects and generating leads. - Handling customer questions, inquiries, and complaints. - Preparing and sending quotes and proposals. - Managing the sales process through specific software programs. - Building and maintaining a CRM database. -...