Customer Relations Executive

4 days ago

Hyderabad, India Netplay Sports Pvt Ltd Full time

**Location: Hyderabad**

**Shift - Day shift, 6 days a week, 9 hours per day**

**JOB** **RESPONSIBILITIES**
- Counsel visitors and convince them to register
- Answering phone calls and keeping records of all enquires
- Follow up on leads
- Explain features of equipment in the sports shop and close the sale
- Ensure achievement of sales targets
- Maintain good relations with all guests
- Correspond with members and coaching participants
- Maintain records of all registrations
- Management of activities at the center and general center maintenance

**KEY COMPETENCIES**
- Must have at least 1 year of experience in sales of services
- Excellent written and oral communication skills
- Self driven with strong adherence to deadlines
- Excellent problem-solving and customer service skills
- Should be energetic with a passion to learn and grow
- Working knowledge of MS Office, Internet, etc
- Exposure to sports is an added advantage

**Gamepoint, Netplay Sports Pvt Ltd** is an award-winning technology enabled sports startup set out to make a significant contribution in building a sports culture in India by providing millions of ordinary Indians convenient access to learn and play sports. Netplay has setup Gamepoints, world class multisport centers in Madhapur, Ayyappa Society, IDA Uppal and Nizampet, Kukatpally Housing Board, Narsingi in Hyderabad.

These centers have international standard badminton courts, squash courts, table tennis, basketball courts, football turf, swimming pools, box cricket and gyms.

Netplay plans to setup a network of Gamepoint centers across the country. Successful serial entrepreneurs including IIM alumni form the core team of Netplay.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Flexible shift
- Morning shift

Application Question(s):

- What is your current salary?
- In which area of Hyderabad do you stay

**Experience**:

- 1 customer relations/support: 1 year (required)

**Speak with the employer**
+91 7337336817

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