IT Onsite Technician

4 days ago

Bengaluru, India Hemmersbach GmbH & Co. KG Full time

Desktop Technician will provide day to day localremote desktop support, accept and treat Incident tickets assigned to his/her support queue, troubleshoot and document steps performed to resolve chall
- India - Bangalore
- Young professionals
- Full-time

**—** Your Benefits **—****:

- Buddy program- Health insurance- Job with purpose- Mentor program- Modern and centrally located office- Onboarding program**Your skills**:

- WIndows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-v
- Mobile device management including IOS and Android devices, enterprise encryption solutions
- Basic experience of Networks and end-user infrastructure systems such as Active Directory, SCCM, Intune, VPN and Antivir
- Proven analytical, troubleshooting and problem-solving skills.
- Local language is mandatory, plus good command of English

**Your Tasks**:

- Desktop Technician will provide day to day local
- Desktop Support Engineer is mainly engaged in break-fix activities, fault diagnosis and resolution of end-user hardware or software issues and questions that require hands-on treatment. Support includes receiving and shipping end user equipment, device reinstallations or swaps, equipment delivery.
- Experience of support end-user devices in an enterprise desktop environment.
- Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions.
Mobile device management including IOS and Android devices, enterprise encryption solutions
- Basic experience of Networks and end-user infrastructure systems such as Active Directory, SCCM, Intune, VPN and Antivirus soft
- Proven analytical, troubleshooting and problem-solving skills.
- Proven ability to multi-task, effectively determine priorities and meet SLA’s.

**Be part of us**:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.

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