Call Centre Incharge

**Urgent Opening for the position of Quality Auditor/Quality Analyst for the Call Process in Bapunagar, Ahmedabad.** **Job Description (**Roles and Responsibilities)** - Monitor calls handled by agents as per the Sampling Plan. - Conduct regular joint discussions (Call Calibrations) every week. - Handle agent errors that are reported via messages. -...

To be attend customer calls and register complaint in system - To be publish MIS reports - Out call to customers for feedback & complaint status update - Follow up with Service centre for complaints Pay: ₹150,000.00 - ₹250,000.00 per year Schedule: - Day shift - Fixed shift Work Location: In person **Speak with the employer** +91 7486045957

**Responsibilities**: - Handle outbound and inbound calls for international clients (primarily U.S.based). - Provide accurate information about services, resolve customer queries, and ensure excellent service delivery. - Document all call information according to standard operating procedures. - Follow communication scripts and maintain a high level of...

Job Title Contact Centre Manager Location Ahmedabad CTC 6-7 LPA Experience Required 5 Years Outbound Telesales Team Handling About the Role We are looking for an experienced and result-driven Contact Centre Manager to lead our Inbound and Outbound operations The ideal candidate will have a proven track record in telesales team management and...

Company: NEC Corporation India Private Limited- Employment Type: - Office Location: Ahmedabad, GJ, IN, 380015- Work Location: On Site- Req ID: 2444- Description: - **Resposibilities**: and station staff related issues, theft issues, bus and station equipment issues, misbehaviour issues. 2. Verification and Validation of the complaints received by...

**Company**:NEC Corporation India Private Limited**Employment Type**: **Office Location**:Ahmedabad, GJ, IN, 380015**Work Location**:On Site**Req ID**:2444**Description**: **Resposibilities**: and station staff related issues, theft issues, bus and station equipment issues, misbehaviour issues. 2. Verification and Validation of the complaints received by...

The Associate Dean would be an Academician & experienced personnel in handling the Under graduate programmes. He/She should be a team leader and will be second in line to the Director/Dean of the Campus/School. He/She should be ready to assist & move along with the Director/Dean to strengthen his plan and implement to its core. He/She should have strong...

Manage large amounts of inbound and outbound calls in a timely manner 2. Follow communication “scripts” when handling different topics 3. Answer all their questions 4. Keep records of all conversations in our call centre database in a comprehensible way 5. Frequently attend educational seminars to improve knowledge and performance level 6. Meet...

Co-ordination Work within the Centres. Calling for admissions Calling for recruitment Maintaining Excel data of Fees **Salary**: From ₹12,000.00 per month **Benefits**: - Paid sick time Schedule: - Day shift Ability to commute/relocate: - Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work...

Ahmedabad, Gujarat, India **Job Description**: Manage large amounts of inbound and outbound calls in a timely manner 2. Follow communication “scripts” when handling different topics 3. Answer all their questions 4. Keep records of all conversations in our call centre database in a comprehensible way 5. Frequently attend educational seminars to...