Customer Relations Executive

2 weeks ago

Nashik Maharashtra, India Costus Consultancy Services Full time

**Job Title**:
Customer Relations Executive

**Company Overview**:
Costus Consultancy Services is a reputable HR Solutions (Recruitment and Staffing) provider organization. We are currently seeking a dedicated and skilled Customer Relations Executive to join one of our client's team.

**Position Overview**:
We are looking for a sales executive to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

**Key Responsibilities**:

- Increasing the value of current customers while attracting new ones.
- Setting sales goals and developing sales strategies.
- Researching prospects and generating leads.
- Contacting potential and existing customers on the phone.
- Handling customer questions, inquiries, and complaints.
- Managing the sales process through specific software programs.
- Building and maintaining a CRM database.
- Meeting daily, weekly, and monthly sales targets.
- Participating in sales team meetings.

**Requirements**:

- Bachelor's degree in business, marketing, or related field.
- Strong communication skills.
- Ability to manage multiple tasks.
- Excellent organizational skills.
- Ability to flourish with mínimal guidance, be proactive, and handle uncertainty.
- Proficient in Word, Excel, Outlook, CRM and PowerPoint.
- Comfortable using a computer for various tasks.
- Language: English and Hindi Fluency.

**Additional Information**:

- This is a full-time position based in Nashik, India.
- Competitive salary and benefits package will be offered based on qualifications and experience.

**How to Apply**:
Pay: Up to ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person

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