
Telecaller
5 days ago
**Job Summary**:
**Key Responsibilities**:
- Make outbound calls to potential customers to explain products/services.
- Handle inbound customer queries and provide appropriate solutions.
- Follow up on leads and convert them into potential customers.
- Maintain accurate and detailed records of calls and customer interactions in the CRM.
- Meet daily and monthly targets for call volume and conversions.
- Maintain a professional and positive attitude in all interactions.
- Share feedback with the team to improve scripts, call strategies, and processes.
- Adhere to company policies, including attendance, dress code, and performance standards.
**Requirements**:
- High school diploma or equivalent; a bachelor's degree is a plus.
- Proven experience in telecalling, customer service, or telesales is preferred.
- Excellent communication skills in [languages required - e.g., English, Hindi, etc.].
- Basic computer knowledge and familiarity with CRM software.
- Good interpersonal skills and the ability to handle rejection.
- Ability to work under pressure and meet targets.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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