Soft Skills Trainer

2 days ago

Indore Madhya Pradesh, India Fortuco Resource Solutions Private Limited Full time

Role is positioned as Subject matter expert for Soft Skills and Behavioral Training
- Key responsibility includes providing training and upskilling of resources hired as fresh graduates for working in customer facing roles
- Design and develop the training content
- Design and develop the regular assessments to understand the effectiveness of the training
- Track individual performance during and after the trainings and conduct refresher sessions on need basis
- Work closely with operations to address the key concern areas in operations arising from knowledge gaps
- Responsible for managing the expectations from Internal and External Stakeholders.

**Required Profile/ Experience**
- Experience in Soft Skills/ Behavioral Training
- Excellent spoken and written communication
- Good knowledge of MS Excel is mandatory
- Must be deadline oriented
- Excellent Team Player and Good Judgment Skills
- Qualification Any Graduate
- Minimum 1 year in relevant experience.
- Salary: up to 5 Lac
- Lounges: English & Hindi

Job Location: Mohali & Indore & Hyderabad & Bangalore & Delhi NCR

**Job Types**: Full-time, Permanent

**Salary**: ₹450,000.00 - ₹650,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Work from home

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)
- Training & development: 1 year (required)

Ability to Commute:

- Indore, Madhya Pradesh (required)

Ability to Relocate:

- Indore, Madhya Pradesh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9473737323

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