Wso Associate, Product Support

**About the Role**:
**Grade Level (for internal use)**: 08
**The Team**: The Wall Street Offices (WSO) Product Support team is responsible for assisting technical and business professionals with the IHS Markit WSO product suite. This includes participating in product testing, product documentation, and providing valuable client feedback to the product teams.
**The Impact**: This role gives you the understanding of Loan syndicate market and how this works in the financial market and this role offers so much to learn in terms of technical / operational aspects of the WSO Product suite.

**Responsibilities**:
**Daily activities will include the following**:
Solving challenging client issues relating to the use of WSO software
Working with various internal teams and individuals
Assisting with product upgrades, testing, and documentation
**What We’re Looking For**:
Finance education or experience (BA or BS in Accounting/Economics/Finance or Business preferred)
Strong PC Skills
Operating system knowledge (installation, configuration, troubleshooting)
Strong Microsoft Excel skills
Strong written and verbal communication skills
Customer service or help desk experience
**Desired Skills**:
Networking knowledge
Syndicated Loan Market knowledge
Wall Street Office Application experience (WSO Admin, Reporting, Agent, DIU, etc.)
Strong math skills
SQL query writing exposure
SQL server / database exposure
Bank Loan or Financial Investment knowledge
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
What’s In It For You?
**Our Purpose**:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People**:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
**Our Values**:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

**Benefits**:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
**Our benefits include**:
**Health & Wellness**: Health care coverage designed for the mind and body.
**Flexible Downtime**: Generous time off helps keep you energized for your time on.
**Continuous Learning**: Access a wealth of resources to grow your career and learn valuable new skills.
**Invest in Your Future**: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
**Family Friendly Perks**: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
**Beyond the Basics**: From retail discounts to referral incentive awards—small perks can make a big difference.
**Diversity, Equity, and Inclusion at S&P Global**:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
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- Equal Opportunity Employer
------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
**Job ID**: 308917
**Posted On**: 2024-11-21
**Location**: Noida, Uttar Pradesh, India