
Automotive Service Advisor
1 week ago
We are seeking an experienced and dynamic **Service Advisor** to manage service bookings, customer communication, and workshop coordination at our Jawa Yezdi Motorcycle dealership.
**Key Responsibilities**:
- Customers Handling and understand their service needs
- Open job cards and coordinate with technicians
- Explain service details, estimates, and timelines to customers
- Ensure smooth workflow and timely vehicle delivery
- Maintain service records and follow up for feedback
**Requirements**:
- Graduate or Diploma holder (Automobile/Mechanical )
- 1-2 years of experience in service/customer handling (Two-Wheeler preferred)
- customer-friendly approach with Good communication and computer skills
- Automobile knowledge is an added advantage
**Key Responsibilities**:
- Interact with customers to understand their motorcycle problems or service needs
- Open job cards and explain repair/service requirements
- Coordinate with technicians and ensure timely job delivery
- Prepare estimates and explain billing
- Handle follow-up calls and maintain service records
- Ensure excellent customer satisfaction and repeat business
**Required Qualifications**:
- Diploma in Automobile Engineering (mandatory)
- Good communication skills (Bengali & Hindi required)
- Basic knowledge of Two
- wheeler systems and repairs
- Customer-first attitude
- Computer knowledge.
Pay: ₹8,000.00 - ₹14,000.00 per month
Work Location: In person
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