Customer Support Executive

2 weeks ago

Gurugram Haryana, India Ikeda Limited Full time

Key Responsibilities:
Inbound and Outbound Calls:
Handle a high volume of inbound and outbound calls in Tamil and Telugu.

Address customer inquiries, resolve issues, and provide information about products and services

KYC (Know Your Customer) Process:
Conduct KYC verification for new and existing customers.Assist customers with the completion of KYC procedures and resolve any related queries.

Qualifications and Skills:
Language Proficiency: Fluency in both Tamil and Telugu is mandatory. Proficiency in English is a plus.

Experience: Previous experience in customer support, call centers, or related fields is preferred

.KYC Knowledge: Familiarity with KYC processes and documentation requirements is an advantage.

Communication Skills: Excellent verbal communication skills

Working Conditions:
Shifts: Willingness to work in shifts.

Job Location - Gurgaon

Pay: ₹18,000.00 - ₹25,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Tamil (required)
- Telegu (required)

Work Location: In person

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