Customer Support Executive

7 days ago

Gurugram Haryana, India Drimlite Full time

**Job Title**: Customer Support Executive

**Location**: Plot No. 76-A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122016

**Position Type**: Full-time

**Shift**: 9:00 AM to 6:00 PM IST, 6 Days working

**Salary**:

- Russian Language: 58,500 CTC
- Arabic Language: 64,600 CTC

**Responsibilities**:

- Provide accurate information about our products, services, and processes in the respective language.
- Assist customers with troubleshooting, complaints, and issue resolution.
- Collaborate with team members to ensure consistent service delivery.
- Maintain detailed records of customer interactions and transactions.
- Stay updated on industry trends and company policies.

**Requirements**:

- Excellent communication skills in B2 level US English.
- Proficiency in Russian or Arabic languages.
- Typing speed: 35 WPM, 90% accuracy.
- Graduation degree from any field preferred.
- Experience in BPO, particularly in an international process, is preferred.
- Freshers with exceptional communication skills and language proficiency are welcome to apply.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹58,500.00 - ₹64,600.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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