Customer Care Executive
1 week ago
**Key Responsibilities**:
- Handle inbound and outbound calls professionally and efficiently.
- Engage customers and explain products/services clearly and persuasively.
- Follow up on leads, maintain call records, and update CRM systems.
- Build and maintain strong customer relationships to ensure repeat business.
- Achieve daily/weekly/monthly targets set by the management.
- Coordinate with the sales team for site visits, meetings, and client follow-ups.
- Provide accurate information and resolve customer queries promptly.
**Requirements**:
- Proven experience as a Telecaller / Customer Support Executive / Telesales Executive.
- Excellent communication skills in **Tamil and English** (knowledge of Hindi is a plus).
- Strong convincing and negotiation abilities.
- Confident, energetic, and result-oriented attitude.
- Basic computer knowledge (MS Office / CRM tools).
- Immediate joiners preferred.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
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