Sales Coordinator

11 hours ago

Noida, India FELIX HOSPITAL Full time

A Sales Coordinator in a hospital plays a critical role in supporting the sales and marketing efforts of the healthcare facility. Their responsibilities involve ensuring the smooth functioning of the sales department, assisting with customer inquiries, and contributing to the hospital's revenue generation efforts. Below is a typical job description for a Sales Coordinator in a hospital:
The Sales Coordinator in a hospital is responsible for providing administrative and operational support to the sales and marketing team. This role involves assisting with customer inquiries, coordinating sales activities, and contributing to the achievement of revenue targets.

Key Responsibilities:
1 Customer Engagement:

- Respond to customer inquiries, provide information about hospital services, and assist in appointment scheduling.
- Maintain a high level of customer service and professionalism when interacting with patients, their families, and referring physicians.

2. Sales Support:

- Assist the sales team in preparing and delivering presentations to potential clients, partners, or referring healthcare providers.
- Collaborate with the marketing team to develop and distribute sales materials, brochures, and promotional items.

3. Data Management:

- Maintain accurate and up-to-date records of sales leads, client information, and sales activities using a Customer Relationship Management (CRM) system.
- Generate reports and analyze sales data to identify trends and opportunities for improvement.

4. Event Coordination:

- Assist in planning and organizing sales events, workshops, and seminars to promote hospital services.
- Coordinate logistics, invitations, and follow-up activities related to these events.

5. Collaboration:

- Work closely with the sales and marketing team to ensure alignment of efforts and consistency in messaging.
- Collaborate with other hospital departments, such as admissions and finance, to streamline the patient onboarding process.

6. Administrative Tasks:

- Prepare and maintain sales-related documents, including contracts, agreements, and proposals.
- Manage the sales team's calendar, schedule appointments, and coordinate travel arrangements when necessary.
- Assist in budget tracking and expense reporting related to sales and marketing activities.

Qualifications:

- Bachelor's degree in business, marketing, or a related field is preferred.
- Proven 1-2 years experience in a sales support or coordinator role, preferably in a healthcare or hospital.
- Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong organizational, communication, and interpersonal skills.
- Attention to detail and ability to multitask effectively.
- Knowledge of healthcare services and terminology is a plus.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Shift:

- Day shift

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